The “AI vs PRM” framing in 2026 is misleading because it collapses three different things into a binary. There are AI-native PRMs (Introw and Euler, purpose-built around AI agents and CRM-native architecture), traditional PRMs that have added AI features (Impartner, PartnerStack, ZINFI, MindMatrix’s Bamboo AI), and AI-native co-sell orchestration platforms that sit above the PRM […]
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Co-marketing campaign design is where most partnership programs hit a wall. Two marketing teams with different brand voices, different audience targeting, different metrics, and different approval cycles try to ship a joint campaign in 6 weeks. The campaign launches late, both sides feel underserved, and pipeline attribution is unclear. The fix is structural: design the […]
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Alex Buckles
Partner conversation intelligence is the application of AI-powered call analysis (the technology Gong, Chorus, and Clari pioneered for direct sales calls) to partner-facing conversations: joint customer calls, partner manager check-ins, joint discovery calls, and partner activation sessions. Unlike direct-sales conversation intelligence, partner conversation intelligence has to handle two distinct speakers from different companies, attribution of […]
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Alex Buckles
PRM software is the most overloaded acronym in partnerships. It is one category of four, with specific leaders and specific use cases. Here is the honest definition and what gets confused with it.
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