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The best advice on building partner programs that produce forecastable revenue.

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A customer success manager and a partner success counterpart reviewing an account health and expansion plan on a laptop, a printed renewal-and-partner-touch timeline on the desk between them, deep navy and warm amber palette

CSM Partner Enablement: Turning Success Into Pipeline

What is CSM partner enablement? Short answer: CSM partner enablement is the practice of equipping customer success managers to bring partners into the post-sale motion, retention, adoption, and expansion. It makes the CSM a channel for partner value rather than a function that operates as if partners did not exist, which is how most success […]

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Editor's Picks

MDF Event: A Working Playbook for Partner Pipeline

What is an MDF event? Short answer: An MDF event is a partner-funded or jointly funded field marketing motion where market development funds underwrite a customer-facing activity (executive dinner, regional workshop, conference booth, or industry breakfast) with a named pipeline target and a sourced and influenced reporting back to the funding partner. It is not […]

Nearbound Marketing: What It Is and How It Works

Demand generation that runs through partners by borrowing their trust, measured as pipeline.

MDF Programs That Generate Real Pipeline (Not Just Activity)

Short answer: most MDF (Market Development Funds) programs in B2B SaaS waste 50 to 70 percent of their budget. The cause is structural, not size. MDF gets framed too narrowly as marketing money. It then goes to partners who will not run the activity that drives pipeline. The fix is a defensible MDF program that […]

A customer success manager and a partner success counterpart reviewing an account health and expansion plan on a laptop, a printed renewal-and-partner-touch timeline on the desk between them, deep navy and warm amber palette

CSM Partner Enablement: Turning Success Into Pipeline

What is CSM partner enablement? Short answer: CSM partner enablement is the practice of equipping customer success managers to bring partners into the post-sale motion, retention, adoption, and expansion. It makes the CSM a channel for partner value rather than a function that operates as if partners did not exist, which is how most success […]

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A revenue leader and a head of partnerships at a wall monitor mapping an ecosystem GTM, direct, partner-sourced, and partner-influenced motions shown as overlapping lanes against a target account list printed on the table, deep navy and warm amber palette

Ecosystem GTM: Building a Go-To-Market on Partners

What is ecosystem GTM? Short answer: Ecosystem GTM is a go-to-market model that treats the partner ecosystem as a core route to revenue alongside direct sales, not as a side channel. It organizes the company’s selling around where partners already have trust and presence, so deals come through the ecosystem by design rather than as […]

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A founder and a fractional channel chief reviewing a partner program build plan at a desk, a printed first-90-days roadmap and a partner target list between them, a laptop showing a pipeline target, deep navy and warm amber palette

Fractional Channel Chief: When It Works and When Not

What is a fractional channel chief? Short answer: A fractional channel chief is a senior partnerships leader who builds and runs a company’s partner program part-time, on a fraction of a full executive’s hours and cost. It gives a company channel leadership at a stage when the partner motion needs direction but cannot yet justify […]

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A product marketing lead and a partner manager planning a go-to-market with partners on a whiteboard listing segments, partner roles, and a joint launch motion, a printed target account list on the table, deep navy and warm amber palette

Go to Market With Partners: A Practical Playbook

What does it mean to go to market with partners? Short answer: To go to market with partners means building your route to customers around partners who already have the trust, reach, or capability you lack, rather than reaching every buyer directly. It decides where partners carry the selling motion and where your own team […]

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A partner manager and a partner account owner reviewing a shared account list to plan warm introductions, a printed overlap report showing matched customers and a draft intro note on the laptop, deep navy and warm amber palette

How to Get Warm Intros at Partners, Reliably

What is a warm intro from a partner? Short answer: How to get warm intros at partners comes down to making the introduction effortless, hand the partner a specific account, a ready-to-send note, and a clear benefit to their customer. They give intros reliably only when saying yes costs them almost nothing. A warm intro […]

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A partnerships leader and a RevOps analyst at a wall monitor reviewing a partner-sourced pipeline growth chart while planning headcount, printed tier ladder on the table, deep navy and warm amber palette

Scaling a Partner Program: What Actually Has to Change

What is scaling a partner program? Short answer: Scaling a partner program is the work of growing partner-sourced revenue faster than the headcount and effort you add to produce it, by turning a few repeatable wins into a system that does not depend on any single person. It is an operating problem, not a recruiting […]

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Two partnerships strategists at a whiteboard sorting partner logos into two columns, one for integration partners and one for services partners, a printed partner map on the table, deep navy and warm amber palette

Tech Partners vs Business Partners: The Real Split

What is the tech partners vs business partners distinction? Short answer: Tech partners vs business partners is the difference between partners who create value through product integration and partners who create value through services, relationships, and reach. It separates the company whose software connects to yours from the firm that sells, implements, or advises customers […]

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Two executives from partnering companies at a small table agreeing on a shared revenue goal, a one-page joint plan with named owners between them, deep navy and warm amber palette

What Is Executive Alignment in Partnerships?

What is executive alignment? Short answer: Executive alignment is a shared, resourced commitment between the senior leaders of two partnering companies to a specific joint outcome, with each side putting real people, budget, and accountability behind it. It is the difference between two leaders who like each other and two leaderships who have agreed on […]

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A partner manager and a partner's account executive running a joint deal review at a conference table with a shared account list and a co-sell plan printed between them, deep navy and warm amber palette

Working With Partner Sales Teams: The Operating Rules

What is working with partner sales teams? Short answer: Working with partner sales teams is the day-to-day practice of getting another company’s sellers to spend their limited selling time on deals where you help them win, by being useful to their number rather than asking them to carry yours. It is a relationship measured in […]

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Two partner managers planning an AWS re:Invent partner strategy at a whiteboard mapping target accounts to booth meetings, a printed agenda and badge lanyards on the table, deep navy and warm amber palette

AWS re:Invent Partner Strategy: Working the Show

What is an AWS re:Invent partner strategy? Short answer: An AWS re:Invent partner strategy is the plan a company brings to the conference for turning the week into partner-sourced pipeline, the target accounts, the booked meetings, the AWS field connections, and the follow-up. It treats the show as a sourcing event, not a brand-awareness trip. […]

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Two professionals review charts and documents at a conference table as a presentation screen shows a business strategy slide on the wall.

Co-Sell Strategy: Building a Motion That Produces

What is a co-sell strategy? Short answer: A co-sell strategy is the set of decisions about which partners you sell with, which accounts you go after together, and how the joint motion runs. It chooses where co-sell effort goes so the company produces partner pipeline by design rather than by lucky overlap. It is not […]

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