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Back to all blogs
  • Partner Programs
  • Partnerships Strategy & Leadership
Alex Buckles

How to Build a Partner Program

A partnerships founder sketching a partner program plan at a whiteboard.

How to build a partner program: start with one partner type and a revenue goal, then add four pillars in sequence, an ideal partner profile, a deal-registration and attribution system, an enablement and activation path, and a forecastable partner pipeline. Most teams skip straight to a tier chart and a portal.

The short answer

Build a partner program by sequencing four pillars rather than launching all at once: define the ideal partner profile, stand up deal registration and attribution, build an enablement and activation path, and instrument a forecastable partner pipeline. Start with a single partner type and one revenue goal. Add breadth only after the first pillar set produces.

The shortest practical version: a partner program is not a tier chart and a portal, those are packaging. The program is the four operating pillars underneath. Teams that build the packaging first end up with a recruited roster and no system to make it produce.

The longer answer

The build sequence has four pillars, and the order matters. Each pillar depends on the one before it, which is why launching the portal and tier structure first, the visible parts, produces a program that looks real and generates nothing.

The four pillars, in build order:

  1. Define the ideal partner profile. Specify the one partner type you are building for first, reseller, SI, tech ISV, or referral, and the joint solution that would exist. The profile is the filter for recruitment and the foundation for everything downstream. Pick one type; do not try to serve four motions on day one.
  2. Stand up deal registration and attribution. Before you recruit anyone, build the CRM machinery that will track partner-sourced and partner-influenced deals. Add a partner field to the opportunity object and a deal registration entry point. Without this, you cannot prove the program works, and an unprovable program loses its budget.
  3. Build an enablement and activation path. Define how a signed partner becomes a producing partner, onboarding, certification, a joint go-to-market plan, and a target for the first registered deal. This is the partner enablement and activation work, and it is where most programs leak: partners sign and then stall because nobody owns the runway.
  4. Instrument a forecastable partner pipeline. Put partner deals in the main pipeline with the attribution tag, run a weekly partner forecast review, and carry a coverage number. A partner pipeline the CRO can underwrite is what turns the program from a cost center into a funded revenue motion.

Run a single partner type through all four pillars before adding a second. The first partner type teaches you where your pillars are weak; fixing them once is far cheaper than discovering the same gaps across four motions at the same time.

What people often get wrong

Three mistakes account for most failed partner program builds. First, launching the packaging, portal, tier chart, benefits matrix, before the four pillars exist. Second, optimizing the launch for roster size instead of activation. Third, treating the program as a partnerships-team project rather than a company operating change.

The misconception list:

  • โ€œA partner program is a portal and a tier structure.โ€ No. Those are the visible packaging. The program is the four operating pillars, profile, attribution, activation, pipeline. A portal with no activation path behind it is a login screen, not a program.
  • โ€œLaunch big, recruit a lot of partners fast.โ€ No. A program that recruits 100 partners before the activation path exists creates 100 partners who will stall. Build the pillars, recruit a small first cohort to the profile, prove the motion, then scale recruitment.
  • โ€œThe partnerships team owns the partner program.โ€ Partly. The partnerships team builds and runs it, but the program only works when sales co-sells, the CRM carries partner attribution, and the CRO reviews partner pipeline in the forecast. A partner program isolated inside the partnerships team stays small.

Related questions

How long does it take to build a partner program?
Roughly two to three quarters to a working v1: one quarter to build the four pillars, one to recruit and activate a first cohort, and one to get a forecastable pipeline number. Scaling breadth comes after that.

What is the first thing to build in a partner program?
The ideal partner profile, followed immediately by deal registration and attribution in the CRM. The attribution machinery has to exist before you recruit, or the programโ€™s results are unprovable from day one.

How many partners should a new partner program start with?
A small first cohort recruited tightly to the ideal partner profile, often five to fifteen. The first cohort exists to test and harden the four pillars, not to hit a roster number.

Who should own a new partner program?
A partnerships leader builds and runs it, but ownership of the outcome is shared: sales co-sells the deals, RevOps owns partner attribution in the CRM, and the CRO reviews partner pipeline in the forecast.

What is the most common reason new partner programs fail?
Launching the packaging before the pillars. A program with a portal, a tier chart, and a recruited roster but no activation path or attribution system looks real and produces nothing.

Next step

If you are building a partner program, write the ideal partner profile this week and check whether your CRM can tag a partner-sourced deal. Those two artifacts, the profile and the attribution field, are the foundation, and most teams skip straight past them to the portal.

Talk to our team about building a partner program from the foundation up โ†’

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Mollie Bodensteiner

Revops Advisory
  Mollie Bodensteiner is an experienced operations professional with a demonstrated track record of utilizing technology to support operational processes that drive performance and innovation. She currently is the Vice President of Operations at Sound and owns go-to-market agency, MB Solutions. Mollie has previously held operations leadership roles at Deel, Syncari, Corteva and Marketo. She has over 14 years of experience in both B2C and B2B operations and technology. When she is not working, Mollie enjoys spending time with her husband, three small children, and two large dogs. Childhood Career/Dream: Growing up in the age of Disney and Nick@Nite I always wanted to be a child actor (good thing that never was actually pursued ๐Ÿ™‚ Favorite Win: I am not sure I have a specific โ€œwinโ€ but I think I get the most joy and excitement from coaching others and watching them hit major milestones in their career. The first time you get to promote someone on your team or watch them lead a major project – are always career highlights! Personal Fun Facts: Favorite Song: If itโ€™s love, Train Favorite Movie: Good Will Hunting Favorite Meme: Disaster Girl
Forecastable resources: Co-Sell Orchestration Platform · All Use Cases · Live in 30 Days · Co-Sell Playbook

Kelsey Buckles

Director of Operations

 

My journey from Education to Operations has equipped me with a unique perspective and skill set that perfectly aligns with Forecastable’s mission to help businesses improve sales collaboration through partner co-selling strategies.

At Forecastable, I am passionate about empowering teams and organizations to unlock the full potential of strategic partnerships. By leveraging my expertise in communication, leadership, and operational efficiency, I contribute to creating seamless co-selling processes that align with business goals and deliver exceptional results.

The intersection of my educational foundation and operational experience fuels my dedication to fostering alignment, building trust, and enhancing collaboration between partners. I am driven by the opportunity to contribute to a platform that not only optimizes sales strategies but also strengthens relationships that lead to long-term growth.

Paul Jonhson

Chief Technology Officer (Co-founder)

 

Paul Johnson has 20+ years of software development and consulting experience for a variety of organizations, ranging from startups to large-enterprise organization with highly-complex needs.

Mr. Johnson has a long track record of successful technology deployments.
This, combined with his deep passion for machine learning and exceptional user experience design, allows him to lead our technical direction from the front with confidence.

Alex Buckles

Product, Partnerships, and Value Engineering (Co-founder)

 

After serving in The United States Marine Corps, Alex Buckles spent the next two decades as a student of revenue production and an advocate for innovation.

Along the way, he has helped numerous companies achieve double and triple-digit growth by crafting and executing high-performing go-to-market strategies, with co-selling at the center of each.

As a once-advanced technical marketer, an expert sales & partner professional, and a strong customer success advocate, Mr. Buckles understands the impact of these functions aligning not only on revenue production, but on the day-to-day execution of the go-to-market strategy. This concept of revenue-team alignment is what quickly became the foundation of Forecastable back in January of 2018.

In his free time, youโ€™ll find him spending quality time with his children, one of whom is on the autism spectrum. 1 in 36 children in the U.S. are on the spectrum and boys are four times more likely to be diagnosed than girls.

With that in mind, Mr. Buckles plans on dedicating the rest of his life serving those living with autism, through his organization Pathways for Autism. From his perspective, there must be a scalable and financially self-sustaining infrastructure established to put as many individuals with autism as possible on a path towards complete independence as adults.